gese makes it possible!

While positioning itself with a diversified service portfolio above the industry
average, Gese is distinguished by versatility and its comprehensive knowledge.
As a company, we have a cultivated understanding of a variety of machinery, such as power
tools, water and petrol powered units, mobile air conditioners and battery-driven
devices, as well as their functions.
Equally, whether maintenance, warranty repairs or repairs liable to charges –
Gese makes it possible!

In addition, we are constantly optimizing all our process sequences. Through
investing into an extremely effective, fully automatic high-rise storage system,
ultra-modern machinery and into the continuous training of our professionals,
Gese is continuing to set new standards in terms of productivity and efficiency.
We process about 5,500 repair orders per month and, simultaneously, we pick,
pack and dispatch more than 4,500 spare parts and accessories at top speed.
Best yet, our company´s future forecasts a higher capacity for development and
success.

gese stands for guaranteed quality.

In Gese's training premises and at both the work and machines, our employees regularly
attend various seminars, advanced trainings and product courses. Gese's professionals and
employees are highly qualified and motivated in order to guarantee the utmost quality.
All processes at our company are carried out by the ISO 9001 guidelines.

Repaired tools are getting examined carefully before they leave our repair shop in order to
ensure excellent quality and Gese's professionalism.
We are highly capable to simulate every practical application supported by specific
equipment.
We measure and record all safety related values and data, and therefore we exclude any risk or
danger of accident.
Internal and external auditors confirm, Gese follows its own standard of work, processes and
services. Our customers are also satisfied regarding our high quality performance.

gese works quickly, reliably and focused in order to satisfy customers. Excellent service
quality is a primary matter for us. Your requirements, expectations and satisfaction
are of prime importance for us. That is where we excel every day!

The highly motivated staff in our customer service center will be pleased to answer all
questions concerning the repair, consignment of spare parts and transport. Inquiries
of all types, offers, orders as well as complaints will be processed quickly and reliably.
Any problems will be resolved in a timely manner.

Furthermore, as a customer, you have the option to quickly and simply consult our
online support. As a registered online customer, you can benefit from our online repair
service, which includes tracking orders, estimating costs, and gaining invoice insights.
Our planned spare parts and accessories shop enables you to purchase not only on the
platform “nexMart” or by telephone but also directly and safely from our online portal.

gese is commited to the maximum reduction of environmental burdens.
We cooperate solely with certified disposal companies due to the importance of
recycling. Furthermore, the re-usage of packaging materials and freight containers
is most important due to our ecological awareness.

Additionally, Gese’s key focus is on using technologies which save resources. In order
to be eco-environmentally friendly we have been using geothermal utilization, solar energy and rainwater for cleaning all devices and machines.

In order to maintain our high health standards and working conditions (fair and social) for our employee, we use ergonomic workplaces, which are free of hazard and negative influences.

Fair and social working conditions are taken for granted.

gese sets standards!

One of our greatest strengths is our mechanical and technical infrastructure.
We are equipped with state-of-the-art machinery, with an enormously fast
conveyer technology and with an immensely efficient automatic storage system.
Setup and machining times are reduced to a minimum and are perfectly matched to
one another.

Through the integration of an advanced and intelligent materials
management system, the Gese IT-department provides a seamless interaction of
hard and software.

All processes are adjusted to each other in an optimal way.
The entire Gese logistics are excellently positioned to guarantee planning security,
frictionless material and information flows, permanent readiness to deliver and
adherence to schedule as well as a sound and quite exemplary quality.

gese is committed to strong partnerships!

We are a maintenance and repair contractor for the world´s largest manufacturers
of power tools and accessories. Besides that, we have served approximately 10,000
traders in Europe. We know a wide variety of devices and machines – we dispose of
detailed know-how!

Therefore, we are always able to render valuable support to our cooperating producers
by technically assessing their devices and machinery.

Numerous European companies have benefitted from our wide-ranging expertise and efficient
services which have been noticed as the benchmark in the industry.

In addition, we base the selection of our service partners on reliability and quality
since these are the most essential determinants our customers. Due to the above
mentioned facts, we only cooperate with well-known and professional transport and
insurance companies.
In dealing with our business partners we primarily attach importance to openness,
honesty, mutual trust, fairness and loyalty.
Gese is extremely committed and aims for long-lasting and strong business
relationships.

With a capital investment of up to this point around 8 million Euros we have
continuously expanded and extended the total area of our premises to 30,000 square meters.
This coincided with a significant increase of storage capacities and productivity.

Currently we have 35,000 spare parts constantly in stock. We ship 55,000 articles
and process 68,000 repair orders per annum.
More than 10,000 traders and about 30,000 satisfied customers have already
benefited from our service.